Top Questions
- Will I pay more for my heating and hot water depending on how I pay?
- What is a Heat Interface Unit (HIU)?
- What is a community heating network?
- My payment is showing as ‘Switch2 Energy Ltd’. Who are they?
- What is an Energy Centre?
- What is a kWh?
- How do I top up my heating credit?
- What is Pay-As-You-Go (PAYG)?
- I have no hot water (but have heating)
- My heating and hot water are switched off, but I’m still being charged
