Energetik customers

If you are an Energetik customer, you can manage your account online and contact our customer services team by clicking the ‘My account’ icon at the top of the page and logging in.

Our telephone number for customer services is 0333 241 4551.

Customers can phone us 24 hours a day, 365 days a year, to top up your account and for customer services relating to any problems with the supply of heating to your home.

For all other queries, we are available on the phone between 8am and 6pm Monday – Friday and Saturday between 9am and 1pm.

General enquiries

If you are not already one of our customers and you would like to speak to us about something else, please fill out the form below and we’ll get back to you as soon as we can.

Social media

    All data you submit will be held in accordance with our Privacy Notice


    Help & FAQ > If you are unhappy